Renault Servicing and Parts

As a Renault-approved dealership and service center, Ponthir Group Renault is dedicated to providing top-notch aftersales care.

Our aftersales facilities in Newport and Hereford are equipped to handle a variety of essential tasks, all performed by trained technicians with extensive knowledge of Renault models.

Preserving Renault Quality

To keep your car or van in optimal condition, regular aftersales appointments are necessary for performance maintenance and occasional repairs. Our team offers annual services, SMART or extensive repairs, certified MOT testing, and general maintenance. We work efficiently without compromising quality, ensuring you can get back on the road quickly and with confidence, knowing that only genuine parts are used.

Our Renault Parts Commitment

When a replacement part is needed, we exclusively use genuine Renault products engineered specifically for your model. We also supply and fit tyres from leading industry brands. Additionally, we stock a wide range of accessories to help you personalize your vehicle or enhance its functionality.

If your vehicle requires servicing, repairs, or any other assistance, please contact Ponthir Group Renault.

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Scheduled Servicing

We understand that vehicle maintenance isn't the most thrilling subject, but by letting us take care of your Renault, you can enjoy complete peace of mind and focus on the more enjoyable aspects of life.

We provide maintenance tailored to your vehicle's age, type, and condition. Whether it's routine servicing, replacing maintenance items, or carrying out repairs, Renault offers a comprehensive solution. We'll provide your vehicle with precisely what it needs, nothing more, nothing less.

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Service Type Service Descriptions
A Service Applies to vehicles on an A & B Service regime. A Service Content: cabin filter change and checks. 
B Service Applies to vehicles on an A & B Service regime. B Service content: Castrol engine oil and filter change, safety, computer, battery, levels and anti corrosion checks and adjustments.
A & B Service For higher mileage drivers we recommend having both the A and B service performed together at the same time.
Air Con service Renault recommends a service of the Air Conditioning System every two years. The air con service is a
thorough inspection of the air conditioning system, including a complete recharge of the air con gas and a cleanse of the evaporator.
Front brake pads Brake pads grip onto the brake discs to reduce vehicle speed. Over time, the brake pads are worn down and need replacing to ensure safety and maintain braking performance.
Front brake pads & discs Brake pads grip onto the brake
discs to reduce vehicle speed. Over time, the brake pads are worn down and
need replacing to ensure safety and maintain braking performance.
Battery
Problems with your battery? Our experts can diagnose any issues and replace the battery if necessary.
Tyres It is important to regularly check your tyres. We recommend changing your tyres at 3mm to ensure safety and optimum efficiency.
Front Wiper blades fitted Fitting of new front wiper blades. 
Vehicle health check Free visual inspection of your vehicle to ensure it is operating at peak efficiency.
Diagnostic  If you have a problem with your car we have diagnostic technology to highlight any issues and repairs.
Enhancement checks Our dealers will check and perform any outstanding manufacturers performance enhancements – free of charge! 
Service Type Service Descriptions
Essential Service* 
The Essential Service includes all the key safety checks to ensure your Renault is optimum condition, Castrol oil and oil filter replacement, any outstanding performance enhancement upgrades, a vehicle health check and a wash and vac. We recommend this is performed every 12 months.
Full Service* 
The Full Service includes everything within the Essential Service but with key additional items including a cabin filter replacement and air filter replacement. We recommend this is performed every 24 months. If you are a high mileage customer, we would recommend this service is performed more frequently.
MOT The first MOT test is required when your vehicle is 3 years old. All of our
testers are UK Vehicle Inspectorate trained and we will only be using Renault genuine parts to carry out any necessary repair work.
Brake fluid change  Brake Fluid provides a hydraulic link between the brake pedal and the brakes. Over time, brake fluid becomes contaminated with water and a severe contamination can lead to brake failure. Replacing the brake fluid at the recommended interval maintains the vehicle braking performance and extends the life of
braking components.
Coolant

Replacing your coolant is important to ensure your engine does not freeze or overheat. Changing your coolant in line with the maintenance regime helps prevents breakdowns and improves vehicle efficiency.
Air Con service Renault recommends a service of the Air Conditioning System every two years. The air con service is a thorough inspection of the air conditioning system, including a complete recharge of the air con gas and a cleanse of the evaporator.
Cambelt replacement The cambelt keeps the engine running smoothly. It is essential that the cambelt is replaced at the recommended interval as a slipped or snapped belt can lead to complete engine failure. 
Front brake pads Brake pads grip onto the brake discs to reduce vehicle speed. Over time, the brake pads are worn down and need replacing to ensure safety and maintain braking performance.
Front brake pads & discs Brake pads grip onto the brake discs to reduce vehicle speed. Over time, the brake pads are worn down and need replacing to ensure safety and maintain braking performance.
Battery
Problems with your battery? Our experts can diagnose any issues and replace the battery if necessary.
Tyres
It is important to regularly check your tyres. We recommend changing your tyres at 3mm to ensure safety and optimum efficiency.
Front Wiper blades fitted Fitting of front car wiper blades. 
Vehicle health check Free visual inspection of your vehicle to ensure it is operating at peak
efficiency.
Diagnostic  If you have a problem with your car we have diagnostic technology to highlight any issues and repairs.
Enhancement checks  Our dealers will check and perform any outstanding manufacturers performance enhancements – free of charge!
Cabin filter  The cabin filter purfies the air coming into the vehicle. It traps allergens, pollen, dust, smoke and soot and prevents them entering the cabin.
Spark plugs  The Spark Plug is connected to the ignition coil that generates the high voltage needed to spark the fuel and start your engine. Replacing your Spark Plugs when recommended improve vehicle efficiency and prevents breakdowns
Diesel Filter  The primary purpose of the diesel filter is to protect the fuel system components in the engine by collecting small particulates and debris. Replacing the your diesel filter in line with the recommended guidelines ensures your Renault is working efficiently and prevents breakdowns
Service Type Service Descriptions
25,000 miles service Applies to vehicles on a 2 year / 25,000 mile service regime. Content: Castrol engine oil, oil filter and cabin filter change, safety, computer, battery, levels and anti-corrosion checks and adjustments.
50,000 miles service  Applies to vehicles on a 2 year / 25,000 mile service regime. Content: Castrol engine oil, oil filter, cabin filter and fuel filter change, safety, computer, battery, levels and anti-corrosion checks and adjustments.
75,000 miles service Applies to vehicles on a 2 year / 25,000 mile service regime. Content: Castrol engine oil, oil filter, cabin
filter and air filter and brake fluid change, safety, computer, battery,
levels and anti-corrosion checks and adjustments.
100,000 miles service Applies to vehicles on a 2 year / 25,000 mile service regime. Content: Castrol engine oil, oil filter, cabin filter and fuel filter change, safety, computer, battery, levels and anti-corrosion checks and adjustments.
MOT The first MOT test is required when your vehicle is 3 years old. All of our testers are UK Vehicle Inspectorate trained and we will only be using Renault genuine parts to carry
out any necessary repair work. Content: brake fluid, coolant change, air con service, cambelt replacement, front brake pads, front brake pads and discs, replacement battery, tyres fitted, wiper blades fitted, vehicle health check.
Brake fluid change Brake Fluid provides a hydraulic link between the brake pedal and the brakes. Over time, brake fluid becomes contaminated with water and a severe contamination can lead to brake failure.  Replacing the brake fluid at the recommended interval maintains the vehicle braking performance and extends the life of braking components.
Air Con service Renault recommends a service of the Air Conditioning System every two years. The air con service is a thorough inspection of the air conditioning system, including a complete recharge of the air con gas and a cleanse of the evaporator.
Coolant  Replacing your coolant is important to ensure your engine does not freeze or overheat. Changing your coolant in line with the maintenance regime helps prevents breakdowns and improves vehicle efficiency.
Cambelt replacement The cambelt keeps the engine running smoothly. It is essential that the cambelt is replaced at the
recommended interval as a slipped or snapped belt can lead to complete engine failure. Price quoted is for a Kangoo II Ph1 1.6 16v K4M 105bhp.
Front brake pads Brake pads grip onto the brake discs to reduce vehicle speed. Over time, the brake pads and brake discs wear down and need replacing to ensure safety and maintain braking performance.
Front brake pads & discs Brake pads grip onto the brake discs to reduce vehicle speed. Over time, the brake pads and brake discs wear down and need replacing to ensure safety and maintain braking performance.
Battery Problems with your battery? Our experts can diagnose any issues and replace the battery if necessary.
Tyres It is important to regularly check your tyres. We recommend changing your tyres at 3mm to ensure safety and optimum efficiency.
Wiper blades fitted Fitting of car wiper blades. 
Vehicle health check Free visual inspection of your vehicle to ensure it is operating at peak efficiency.
Diagnostic  If you have a problem with your car we have diagnostic technology to highlight any issues and repairs.
Enhancement checks Our dealers will check and perform any outstanding manufacturers performance enhancements – free of charge! 

Seasonal Health Checks

Whenever you visit our service centres for seasonal maintenance or repair, our technicians will provide a complimentary Vehicle Health Check. This serves as your safeguard against unexpected car troubles.

To help you understand your vehicle's health, we generate an easy-to-read, color-coded report highlighting potential issues:

  • Red: Urgent attention needed for safety concerns or legal implications.
  • Amber: Upcoming maintenance required. You can authorize the proposed work, benefiting from authentic Renault parts and the expertise of our trained technicians.
  • Green: Your Renault is performing optimally, with no work needed.

This thorough and efficient vehicle check offers peace of mind and a clear plan for addressing any issues. The checks cover brakes, tyres, exhaust, suspension, lights, steering, and fluid levels.

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Service Plans

Service plans are a great way to beat inflation and fix the cost of your Renault's routine servicing requirements, whilst ensuring your car is serviced by our trained technicians at any one of our approved outlets.

It really is the hassle-free way to take care of your Renault.

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INFLATION PROOF SERVICING

You know exactly what you'll pay and there are no hidden costs.

FULL PEACE OF MIND

We'll be there in over 4000 locations across Europe.

RENAULT EXPERTISE

Our highly trained technicians know your Renault inside and out.

ULTIMATE CONVENIENCE

With flexible payment methods and duration, Service Plans can be tailored to your needs.

*Service Plans applicable for vehicles under 12 months old or before the 1st service (whichever comes first). The Service Plan covers the manufacturer’s minimum maintenance programme requirements for the term of the Service Plan purchased. The plan ends when the vehicle reaches the age or mileage limit as specified in the Service Plan purchased (whichever comes first). Service Plans do not cover wear and tear items such as (but not limited to) tyres, wiper blades or brakes.

MOT

An MOT is a legal requirement that checks your vehicle meets the road safety and environmental standards. Your vehicle will need an MOT on the third anniversary of its registration and then every year after that.

And of course, who better to MOT your Renault than Renault? And if you need some extra work done, we’ll take care of that to. Simple!

The MOT test is designed to check your car’s safety features, such as brakes, tyres, and lights. Getting your car tested can help you identify any safety issues and get them fixed, reducing the risk of accidents, and ensuring that you and your passengers are safe on the road.

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Repairs

Vehicle repairs are essential for maintaining safety and performance, particularly addressing general wear and tear. Tyre checks are crucial, as worn or underinflated tyres can lead to reduced traction and increased stopping distances.

Regular brake inspections are also vital, as worn brake pads or discs can compromise braking efficiency.

Beyond routine service schedules, attention should be given to the condition of the battery, windshield wipers, and lights, ensuring they function properly.

Keeping these components in good condition not only extends the vehicle's lifespan but also enhances overall safety on the road.

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Renault Original Parts

Renault Original parts are produced to the exact specification for each model and are identical to those fitted when your car is new.

Original parts are designed and certified for Renault vehicles, in accordance with standards that meet the strictest criteria in terms of reliability, safety and the environment.

Choosing Renault Original parts means ensuring the best balance between price-quality-reliability for your vehicle.

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Standard Exchange Parts

Our Standard Exchange parts are completely refurbished Original parts, offering the same guarantee as the new Original part, at a price adapted to the residual value of Renault vehicles over 3 years old.

Choose Standard Exchange and enjoy a range of over 2,000 parts adapted for the maintenance of Renault vehicles over 3 years old.The industrial reconditioning of parts according to strict standards, meeting the same criteria as new products, allows your vehicle to maintain its original performance in accordance with the company's sustainable development policy.

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Newport LocationCaerleon branchPonthir Road, Caerleon, Newport, Gwent NP18 3XL

01633 420 563

Hereford LocationHereford branchRoss Road, Callow, Hereford, HR2 8BT

01432 374700

Michael Jeffery Limited is authorised and regulated by the Financial Conduct Authority. FRN: 688200. We are a Credit Broker not a Lender and can introduce you to a limited number of lenders. We typically receive a fixed commission calculated by reference to the vehicle model or amount you borrow, for introducing you to a lender but this does not affect the interest charged on the agreement, all of which are set by the lender. Our manufacturer support finance companies also provide preferential rates to us for the funding of our vehicle stock. Michael Jeffery Ltd is an Appointed Representative of AutoProtect (MBI) Limited for General Insurance distribution purposes which is authorised and regulated by the Financial Conduct Authority for Insurance Distribution Activity (Firm Reference Number 312413). You can check this on the FCA Register by visiting the www.fca.org.uk

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